No hot water ranks with frozen pipes as a high-stress plumbing failure — especially with kids, shift workers, or a Calgary chinook week when everyone wants a shower. A short diagnostic helps you tell a tripped breaker from a dead tank before you pay for a truck roll.
Narrow the symptom in two minutes
No hot anywhere: Points to the water heater, its fuel/power, or a closed hot shut-off.
Hot in some fixtures only: Often a mixing valve, failed cartridge, or cross-connection — still often a plumber job.
Lukewarm only: Sediment, failing element, or thermostat setback — diagnosis still needed.
Safe checks by tank type
Electric tank: Confirm the breaker has not tripped. Do not open the element covers. If the breaker immediately trips again, leave it off and call a plumber or electrician as appropriate.
Gas tank: Check the gas shut-off is open and follow the label only if there is no gas odour. Pilot or electronic ignition failures after that are a licensed plumber’s job.
Tankless: Note any error code on the display and whether cold-water inlet valves are fully open. Most fault codes need a technician with the right combustion tools.
What to include when you post the job
Age of the heater, fuel type, photos of the rating plate, and whether you have zero hot water or lukewarm only. That detail lets Calgary and Edmonton plumbers quote repair vs replace more accurately.
Why do I have no hot water but cold water still works?
The water heater or its power/gas supply has likely failed, tripped, or locked out. Confirm pilot/ignition status on gas tanks and breakers on electric tanks — then call a licensed plumber for gas, elements, or tankless errors.
Can I relight a gas water heater myself?
Only if the manufacturer instructions are clear, you smell no gas, and you are comfortable with the lighting procedure. If you smell gas, hear hissing, or the pilot will not stay lit, stop and call a licensed plumber.
How do I find a plumber for a water heater in Calgary or Edmonton?
Post your tank type, age, and error codes on BuilderWorks. Verified plumbers respond with quotes — compare before authorizing replacement.